Visitor Services Manager - G8

Ref
19594
Vacancy type
Harrow Council
Location
Harrow
Salary
£31,240 - £32,969
Contract type
Fixed term
Full/Part-time
Full-time
Hours
36
Start date
September 2019
Closing date
28/07/2019
Description

Visitor Service Manager – G8

Headstone Manor & Museum provides a high-quality, accessible museum enabling Harrow residents to learn about and enjoy their local heritage. It is home to four historic listed buildings including a Grade 1 listed 14th century Manor House, a successful wedding and function venue, and café and retail offer. Located 10 miles from the centre of London and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

We are currently recruiting a Visitor Service Manager to join our team working 36 hours per week on a fixed term contract until 30th September 2020 (maternity cover).

The successful candidate will fulfil an important role maximising visitor enjoyment by maintaining excellent customer service levels and ensuring the smooth and safe operation of the site on a day to day basis, with a particular focus on front of house delivery and income generation.

To be successful in this role you would need to have the below skills & experience:

  • Experience as a manager/team leader in a customer facing role
  • Knowledge of front of house management and operations in a public venue
  • Experience of generating income through café and retail and achieving income targets
  • Ability to work to multiple priorities and deliver projects to deadlines

For more information about Headstone Manor & Museum visit https://headstonemanor.org/

For additional information please refer to the Role Profile/ Selection Criteria.

HARROW REDEPLOYEES WILL BE GIVEN PRIORITY CONSIDERATION 

We particularly welcome female applicants, individuals under 25 years of age, those from the BAME community and disabled applicants, as they are under-represented within Harrow Council at this level. Appointment will always, however be made on merit. 

Role Profile/Selection Criteria

Please click here to view Harrow Council's benefits

Job alerts