This vacancy is now closed


Residential Support Worker - Fixed Term Maternity Cover (13 months covering December 2020-January 2022)

Ref: 23338

Location: The Firs Residential Short Break Service

Directorate: People Services

Contract Type: Fixed Term

Working Hours: 30- 36 hours

Closing Date: 25/10/2020

Interview Dates: W/C 09/11/2020

Salary Range: £29,223 to £31,248 (pro-rata if applicable)


Here is a fantastic opportunity to work with an Ofsted graded “outstanding” service

The Firs is a four-bedded short breaks centre based in the west of the Borough of Harrow.  We provide a flexible short breaks service, which is available to all families in Harrow where there is a child/young person between the ages of 5 and 18 who has a severe learning disability. The aim is to provide children/young people with a variety of experiences and relationships outside of their own home, whilst also providing families with a break from meeting the additional support needs of the children/young people.  

We are determined to attract and retain the best staff.

We have a great deal to offer:

  • Competitive salary structure
  • Access to professional training and development
  • Manageable caseload
  • Regular supervision and appraisal
  • Working within a service that has been graded as “outstanding” by Ofsted since 2009

We are looking for enthusiastic staff who are committed to ensuring that children with a disability receive a high quality short break service based on their individual needs.

About us

Harrow Council is the 12th largest London borough by and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

About you

To be successful for this role, you must have:

  • Sound knowledge of childcare law i.e. the Children Act 1989 & 2004, the Children’s Home Regulations and Quality Standards 2015.
  • Understanding of child development, behaviour and the disabled child.
  • Ability to respond to evidence that children are at risk of harm and make appropriate decisions within the framework of legislation.
  • Ability to gather and organise information and communicate effectively in writing and orally.
  • To have substantial experience in more than one of the following:
  • Residential Support work.
  • Work with children/young people.
  • Work with people with severe learning disabilities.
  • To have experience of working in a children’s home.

Extra Hours Information: Ability to do shift work - late shift (2.30pm - 9.30pm) early shifts (7.30am and some 7am starts until 3pm) and sleep in duties, midweek, weekends and bank holidays all on a rota basis. We work with a 5-week rota, hence contracted hours are spread out unevenly over the 5 weeks and you will be working 3 weekends out of 5.

Fixed Term Maternity Cover (13 months covering December 2020-January 2022) Residential Support Worker G7 plus unsocial hours enhancements after 8pm only) 30- 36hrs per week on a rota basis

  • Closing date 25/10/2020
  • Shortlisting week commencing 26/10/2020
  • Interviews will take place week commencing 09/11/2020. Interviews will be held via WhatsApp video call.
  • A written question will also need to be completed before interview- this will be posted/emailed out and sent back by post or email.

For additional information please refer to the Role Profile/ Selection Criteria.

Our values

We have a set of values, which our employees have chosen, that represent what we are:

  • Be courageous
    • We are ambitious about what's possible, challenging the status quo and ready to step up and accept a challenge.  
      We make brave decisions to achieve success, delivering on our promises and inspiring others to 'Think Big'.
  • Do it together
    • We build strong, effective relationships across the organisation, sharing our knowledge and breaking down silos.
    • We listen to others opinions to inform decision making and seek opportunities to drive collaboration with those that share our outcome.
    • We value diversity and always treat others with empathy and respect.
  • Make it happen
    • We are outcomes focused, setting clear objectives within a framework and articulating what success looks like.  
    • We are decisive, agile and quick to act.  We know what to do and have the conviction to do it.  
    • We break down barriers and enable others to be more effective.

Other information

  • Support for candidates visit:
  • Our behavioural indicators roles below G11and above G11
  • Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow'.

Important Note

This post is exempt under the Employment (Sex Discrimination) Act 2000 therefore only female staff can apply 

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request, we are happy to be asked. So, if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates... Good luck!


We particularly welcome female applicants, individuals under 25 years of age, those from the BAME community, LGBT applicants and disabled applicants, as they are under-represented within Harrow Council at this level. Appointment will always, however be made on merit.

Role Profile/Selection Criteria

Please click here to view Harrow Council's benefits

Disability Confident Race at Work Charter signatory