This vacancy is now closed


Head of Transport and Environmental Operations

Ref: 24747

Location: Harrow Council

Directorate: Community Services

Contract Type: Permanent

Working Hours: 36 hours

Closing Date: 21/03/2021

Interview Dates: TBC

Salary Range: £70,584 to £77,895


The newly formed Environmental Services Division at Harrow Council are looking for a Head of Transport and Environmental Operations. The post holder will be reporting to the Director of Environmental Services, and will be responsible for leading the strategic and general management of three direct reports with a combined staff establishment of over 400, and in addition, the management of a contract with a Managed Service Provider for over 300 indirect staff for the Special Needs Transport Service. The post holder will be responsible for fleet management of over 300 vehicles, Special Needs Transport Service, Waste and Recycling collections, Trade Waste Collections, Street Cleansing and Ancillary Services, Parks and Open spaces and other associated support services.

The post holder will be responsible the management of a revenue budget of £25 million and a capital budget of £8 million.

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

About you

The successful candidate will have:

  • A valid UK Driving Licence
  • Degree level education/relevant experience or significant demonstration of continuing professional development
  • An understanding of relevant Health, Safety & Welfare Legislation and approved Code of Practices and the impact on staff and members of the public
  • A comprehensive understanding of performance and quality management processes
  • A comprehensive understanding of financial management processes.
  • An understanding of equality issues and commitment to the aims and objectives of the Council's Equal Opportunities Policy and impact
  • Experience of working in a political environment and communicating effectively with elected Members
  • Strong interpersonal skills, with ability to build effective working relationships with a wide range of staff, managers, Members Trade Unions and external partners
  • Proven consultation and mediation and resolution skills
  • The ability to communicate effectively with a wide audience including Members, staff, residents, strategic partners
  • An extensive proven track record of success within an organisation of comparable scope and complexity
  • Experience of establishing effective performance improvement measures and implementing continuous improvement methodologies
  • Experience of formulating and managing substantial budgets in a challenging financial environment
  • Extensive experience of building and managing a highly motivated and successful team
  • Experience of collaborative working with Trade Unions
  • Substantial senior level experience, including successful management of large-scale change management programmes, and projects
  • Demonstrable experience of establishing effective performance measures and a performance culture that has achieved corporate development and service objectives in a comparable organisation

For more information, please refer to the role profile/selection criteria.

Other information

Support for candidates visit: 

Our behavioural indicators roles below G11 and above G11

Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow'

Important Note

Our staff are our greatest asset and therefore no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification applies.

Harrow is committed to making our recruitment practises barrier-free and as accessible as possible to everyone. This includes making adjustments or changes for disabled people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format please contact us at


We particularly welcome female applicants, individuals under 25 years of age, those from the BAME community, LGBTQ+ applicants and disabled applicants, as they are under-represented within Harrow Council at this level. Appointment will always, however be made on merit.

Role Profile/Selection Criteria

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